Refund & Cancellation Policy
Company Name: H S INTERNATIONAL
Website: techdaddy.co.in
At TechDaddy, operated by H S INTERNATIONAL, we strive to deliver high-quality digital services and ensure customer satisfaction. This Refund and Cancellation Policy outlines the terms under which refunds and cancellations are handled for services purchased through techdaddy.co.in.
By placing an order on our website, you agree to the terms described below.
1. Nature of Services
We provide digital services including:
- Website Design and Development
- Logo Design
- Digital Marketing Services
- Branding and Creative Services
- Website Maintenance and Support
Since these services are customized and delivered digitally, refunds are subject to specific conditions.
2. Cancellation Policy
Before Work Has Started
Clients may cancel their order if:
- Work has not yet started
- No design concepts or deliverables have been shared
In such cases:
- A full refund may be issued
- Refund processing may take 5–10 business days
After Work Has Started
If the project has already begun:
- Cancellation requests may not be eligible for a full refund
- Partial refunds may be considered based on the amount of work completed
- Administrative and service charges may be deducted
After Delivery of Initial Work
Once any of the following has occurred:
- Design concepts have been shared
- Website development has started
- Digital marketing campaigns have been initiated
- Project milestones have been completed
Cancellation requests may:
- Not be eligible for a refund
- Be reviewed at the discretion of H S INTERNATIONAL
3. Refund Policy
Refunds are evaluated on a case-by-case basis.
Refund May Be Approved If:
- The company is unable to deliver the service
- The client cancels before work begins
- A duplicate payment was made
- Technical or billing errors occurred
Refund Will Not Be Provided If:
- Work has already started
- Design concepts or deliverables have been shared
- The client changes their mind
- The client fails to provide required information or content
- Delays are caused by the client
- Services have been completed
- The project is paused or abandoned by the client
4. Non-Refundable Services
The following services are generally non-refundable once initiated:
- Logo Design Services
- Website Design and Development
- Digital Marketing Services
- SEO Services
- Domain Registration
- Hosting Services
- Third-party tool subscriptions
- Custom development work
5. Revision and Satisfaction Policy
We aim to ensure client satisfaction.
Most service packages include:
- A specified number of revisions
- Opportunities for feedback
- Adjustments within the project scope
Additional revisions beyond the included limit may require additional charges.
6. Refund Processing Time
If a refund is approved:
- Refunds will be processed within 5 to 10 business days
- Refunds will be issued using the original payment method
- Processing time may vary depending on the payment provider or bank
7. Chargebacks and Payment Disputes
Clients agree to contact H S INTERNATIONAL before initiating any chargeback or payment dispute.
If a chargeback is initiated without prior communication:
We reserve the right to:
- Suspend services
- Terminate the project
- Provide documentation to the payment processor
- Take necessary legal action if required
8. Project Delays and Abandonment
If the client does not respond or provide required information for:
30 days or more
The project may be considered abandoned.
In such cases:
- No refund will be issued
- The project may be closed
- Restarting the project may require additional charges
9. Changes to This Policy
We reserve the right to update this Refund and Cancellation Policy at any time.
Any changes will be posted on this page with an updated effective date.
10. Contact Information
For refund or cancellation requests, please contact:
Company Name: H S INTERNATIONAL
Website: techdaddy.co.in
Email: info@techdaddy.co.in